Account
Delete Your Account
You can permanently delete your Veilora account and all associated data at any time. Choose the method that works best for you below.
1
Self-service โ Delete Account Page
Open the deletion page directly and confirm with your registered email address.
Your account and all associated data will be permanently removed within 7 days.
๐ Go to Delete Account Page โ
โ Self-service ยท Recommended
๐ Go to Delete Account Page โ
2
Request via Email
Send a deletion request to support@veilora.net
from the email address associated with your account. Include the subject line:
"Account Deletion Request".
We will process your request and confirm deletion within 7 business days.
We will process your request and confirm deletion within 7 business days.
What Gets Deleted
๐
Your account credentials (email, password hash) from Firebase Authentication
๐
Your VPN user profile and all configuration data from our servers
๐
Your subscription history and payment records from our database
๐
All traffic usage statistics associated with your account
โ ๏ธ
Payment records held by third-party processors (OxaPay, RevenueCat) are subject to their own retention policies
This action is permanent. Once your account is deleted, all data is irrecoverable.
Any active subscription will be cancelled immediately with no refund for the remaining period.
If you have an active Premium plan, consider waiting until the end of your billing period before deleting.
Veilora